Built for independent Irish hotels

Turn past guests into direct bookers

Automated email sequences that re-engage your guests after checkout and drive direct rebookings. Cut OTA commissions and build lasting guest relationships.

14-day free trial. No credit card required.

18%

Average OTA commission rate

5x

Cheaper to retain vs acquire

5

Pre-built email sequences

<30 min

Setup time to go live

How it works

Get up and running in three simple steps

1

Import your guests

Upload a CSV from your PMS or connect Mews for automatic sync. Guest data is mapped and deduplicated instantly.

2

Activate sequences

Choose from 5 pre-built, Irish-localized email templates. Post-stay thank you, seasonal offers, anniversary, and more.

3

Track savings

See commission savings in real time as guests book directly. Every rebooking means more revenue in your pocket, not the OTAs.

Everything you need to retain guests

Purpose-built for independent hotels, not a generic email tool

Smart email sequences

Five pre-built sequences triggered at the perfect moment after checkout, first stay, seasonal dates, anniversaries, and win-back campaigns.

Commission savings tracker

See exactly how much you save in OTA commissions with every direct rebooking. Real ROI, not vanity metrics.

PMS integration

Connect your Mews PMS for automatic guest sync. Cloudbeds and Guestline coming soon. CSV upload always available.

Guest management

Full guest database with stay history, email status, and enrollment tracking. Search, filter, and manage with ease.

Performance dashboard

Opens, clicks, bookings, and commission savings — all in one dashboard with trend comparisons and period selection.

GDPR built in

EU-hosted data (Ireland), one-click unsubscribe, hard delete, and OTA email suppression. Compliant by default.

Stop paying OTAs for guests you already know

The average Irish hotel pays 15-20% commission on every OTA booking. For a hotel with 50 rooms, that can mean tens of thousands in commissions every year. Gratitude Xpressed helps you win those guests back — directly.

No technical skills needed
Setup in under 30 minutes
Cancel anytime

Ready to keep more of your revenue?

Start your 14-day free trial today. Setup takes less than 30 minutes and no credit card is required.